Returns & Exchanges
At SEOULSKIN, we want you to be completely satisfied with your K-beauty journey. If a product doesn't meet your expectations, we offer a 30-day window for returns on unopened and unused items in their original packaging.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for the return to receive your authorization code.
Prepare the Package
Securely pack the unused items in their original boxes, ensuring all protective seals are intact to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing